Shipping Policy

Potential changes to INNEX Scientific’ current freight policy
Safely delivering high quality products, which arrive to researchers in peak performance condition, is a strategic imperative for Life Technologies. With the price of fuel continuously on the increase, INNEX is considering a revision of its current freight policy and a potential introduction of a fuel surcharge to ensure consistency in the service provided to you.
We continually monitor oil prices and fuel costs and work hard not to pass on the increased fuel surcharges that we’ve experienced since April 2009 from our carriers.  Oil prices have been over $100 per barrel since February 2011.  Should oil prices remain over $100 per barrel for 3 consecutive months, we reserve the right to implement a fuel surcharge.  This charge will be removed as soon as the cost falls below $100 for 3 consecutive months.
We have decided to use a surcharge rather than raise our basic freight charges, as this gives us the flexibility to remove the charge as soon as fuel prices (and the surcharges our carriers put on us) fall. 

The fuel surcharge would be invoiced as a separate item and would be added to the first shipment invoice of each order. The surcharge would be a flat rate per order, independent of the size of the order or the number of line items.

This charge would initially be set at €2.98 per order and shall be reviewed regularly based on crude oil prices (Brent). For more details, and regular updates to the policy, please continue to visit or
We believe that this provides an equitable way to address the unpredictable expense of variable fuel prices, whilst maintaining the highest standards in delivering our products to you.
We realize that many labs are challenged in the current funding environment and as such, we have kept this surcharge as low as possible.  We also continue to offer ways to save on freight charges through order consolidation and on-site stock programs (Supply Centres).  For more information, please contact your Life Technologies sales representative.
We appreciate your business and will continue to work hard to deliver cost-effective solutions to support your research.

Return & Exchange Policy

Welcome to INNEX Scientific Limited, ("us," "we," "our," "INNEX Scientific," "INNEX," or "Distributor"), a Web site focused on the sale of laboratory, healthcare, and safety products ("Products") to businesses and other entities via the Internet. In order to help make our site ("Web site") a trustworthy and safe place to buy goods, all users ("you", "your" or "Subscriber") of our service are required to accept and comply with our Web Site Use Agreement, which includes acceptance of, and compliance with, all of the terms and conditions provided herein, as amended from time to time.

This Web site provides an Internet-based venue for the sale and purchase of Products distributed by INNEX and manufactured by INNEX, and other leading manufacturers and suppliers (our "Suppliers"). This Web Site Use Agreement explains the contractual agreement between you and us regarding your use of our Web site, as well as the terms and conditions applicable to your purchase of Products on our Web site (collectively, the "Terms of Use").

If you have any questions regarding INNEX Scientific's Return & Exchange Policy, please contact us at

Your use of the Web site signifies your legal and binding agreement to all the terms and conditions set forth in our Web Site Use Agreement, in any privacy policy, as well as any other agreement related to your use of this Web site including, but not limited to, any terms and conditions of purchase.

Terms of our Return & Exchange Policy are outlined below and apply to Our Web site also includes separate sections outlining our Shipping Policy and our Privacy Policy.

Incomplete Transactions and Cancellations of Orders.

  1. Termination Prior to Shipment. Subscriber may cancel an order prior to pickup by Designated Shipper at Supplier's shipping point. In such case, no payment will be due Distributor.

  2. Termination Subsequent to Shipment and Prior to Acceptance. Subsequent to pickup by the Designated Shipper, but prior to Acceptance of Products, as provided above, Subscriber may cancel an Order by contacting Distributor within the five (5) day Acceptance Period provided above. Distributor will provide Subscriber with disposition instructions, and may charge the Subscriber for shipping expenses and restocking fees.

Product Warranty and Disclaimer.

Orders placed for Products on this Web site are subject only to the relevant manufacturer's standard commercial warranty terms in effect at the time of Order placement by Subscriber, which warranty terms shall be made available to Subscriber to the fullest extent possible through Distributor. We warrant only that the Products delivered shall conform substantially with the description of such Products as provided on our Web site. THIS WARRANTY IS EXCLUSIVE AND WE MAKE NO OTHER WARRANTY, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE. Your exclusive remedy against Distributor and any Supplier with respect to Products proved to our satisfaction to be defective or nonconforming shall be the replacement of such Product without charge or refund of the purchase price, upon the return of such Product in accordance with our instructions prior to Acceptance. IN NO EVENT SHALL DISTRIBUTOR, DISTRIBUTOR'S SUBSIDIARIES OR AFFILIATES, OR ANY SUPPLIER BE LIABLE UNDER ANY LEGAL THEORY (INCLUDING BUT NOT LIMITED TO CONTRACT, NEGLIGENCE, STRICT LIABILITY IN TORT OR WARRANTY OF ANY KIND) FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES (INCLUDING BUT NOT LIMITED TO LOST PROFITS), EVEN IF WE OR ANY OF OUR SUBSIDIARIES, AFFILIATES OR SUPPLIERS HAD NOTICE OF THE POSSIBILITY OF SUCH DAMAGES. IF WE DELIVER CUSTOM GOODS FOR YOU BASED ON INSTRUCTIONS, SPECIFICATIONS, OR OTHER DIRECTIONS YOU PROVIDE TO US, DISTRIBUTOR, OUR SUBSIDIARIES, AFFILIATES AND SUPPLIERS SHALL NOT BE LIABLE FOR THE LACK OF SUFFICIENCY, FITNESS FOR A PARTICULAR PURPOSE OR QUALITY OF THE GOODS TO THE EXTENT ATTRIBUTABLE TO SUCH INSTRUCTIONS, SPECIFICATIONS, OR OTHER DIRECTIONS.

Other Restrictions.

This policy is subject to change without notice by INNEX Scientific. This policy is further subject to modification or revision as INNEX Scientific may deem appropriate or necessary to comply with applicable federal, state, local and international laws, rules and regulations, and any other applicable regulatory agency guidelines and restrictions.