FAQs

INNEX Scientific is partnering with world-leading transaction providers. You can pay purchases by using PayPal or a valid credit card from Mastercard, Visa, or American Express. You can't use debit cards to complete any online transaction. When paying for your bills using PayPal, you can use PayPal balance, bank accounts, debit cards, or credit cards associated with your PayPal account.

Check the following possibilities, contact your card issuer or bank for further assistance. Your payment method might be rejected if you aren't using a valid credit card from Mastercard, Visa, or American Express.

If your payment method is rejected and you are using a valid credit card from Mastercard, Visa, or American Express, then please contact your bank for assistance.

INNEX Scientific accept multiple currencies even if your store is located outside of the Hong Kong SAR. For a list of accepted currencies, please scroll down to footer region and select appropriate currency.

INNEX Scientific gathered chemical identifiers, information and specification from several repositories. INNEX Scientific can not guarantee the accuracy and represent such agencies. Please contact us immediately if you have seen product with false description and images. Contact us now via email: info@innexscientific.com

Our website may have products priced at zero due to the lack of immediately available prices for public. This allow you to add such item to chart and check out with others. Our representative will follow up your order and provide official quotation manually. Please kindly contact our representative for further assistance.

The diversity and complexity of laboratory items may have caused difficulties on website listing, prices and availability. INNEX Scientific intended to list as much as item possible, however, there are more brands and products that may have been selling to customers offline. Please kindly contact our representatives on your demand for further assistance.

INNEX Scientific is a registered business in Hong Kong SAR, listed by Company Registry, HK Government. The registered legal name is (ENG) Innex Scientific Limited; (CHN) 研力科儀有限公司.